What to Do If You’re Injured in an Uber Accident?

Uber is one of the most popular rideshare options in the United States. Even though the drivers are vetted, accidents can still occur. If you’re a passenger in an Uber vehicle that is in an accident, you should know what to do to make sure that your medical bills and expenses are handled. You should handle the situation much like you would if the accident occurred in your private vehicle, with a few additions.

Call 911 

Try to stay calm when you’re in any kind of accident. Assess the situation to be able to tell 911 what kind of assistance you need. Medical treatment is the priority, but when you call 911, you can also get law enforcement to respond to make a report.

Seek Medical Treatment 

You will have to decide whether to go to the ER right away or make an appointment with your healthcare provider. Even if you don’t feel injured, you may want to be checked out, just as a precaution. The longer you wait to receive treatment, the easier it is for the insurance company to claim that your injuries weren’t from the accident.

Speak with the Police 

When you talk to the police, give only the facts about the accident. Get as much information as possible about the officer who makes the report. It can take a few days for the person to type up the report, so make sure to collect information from the other driver, the Uber driver and any witnesses.

Document the Accident 

Take pictures and video of the accident scene, if possible. Write down any information about the conditions, including weather, traffic, construction and visibility. Save this information to the cloud or send it to yourself in an email. Don’t rely on storing it just in your phone because phones get damaged.

Contact Uber 

Report the accident to Uber as soon as possible. You will most likely have to file a claim through the driver’s auto insurance policy, but you want to cover yourself in case the driver’s insurance denies the claim. Contact the Uber driver’s insurance company to make a claim.

Save Your Medical Bills and Expenses 

Save all documents and bills you receive from the accident.

What Happens When Your Claim Is Denied? 

If the Uber driver doesn’t want to make a report, document as much as you can. Follow through with medical treatment. Contact Uber. Talk to a lawyer, to learn your options for compensation.  You may need to file a claim with the corporate office. You have options.